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Customer Notice

Following the Government announcement regarding a new lockdown from 5th November, we wanted to let you know that we are here to keep you moving whilst ensuring compliance with all guidelines laid out by the Government.

 

All departments will be open as normal until the 5th November 2020.

 

From the 5th November, our service departments will be open as normal operating in a COVID safe manner for all your service, repair, parts and MOT requirements. If you have a service booking arranged, there is no need to cancel or re-schedule.
One of our COVID safety measures is our heated “winter friendly” drop and go service under our reception canopy.

 

 

Our sales showrooms will be closed to the public from 5th November.

 

However, our technology and contactless processes mean we can still assist in your vehicle purchase and meet all your needs as if you were with us.

 

Customers can browse new and used BMW stock on our website and reserve your chosen vehicle online. Our teams are on hand to meet you via video, send video links of cars you are interested in and answer any questions you may have.

 

You will still be able to collect a vehicle that you purchased online directly from our handover areas within the retail centre at Chandlers Ford. The social distancing practices, to which we have all become accustomed, will remain in place to ensure both staff and customer safety. If you would prefer a home delivery option, we can arrange that for you in a Covid safe manner.

 

We would like to thank all customers for their continued support and loyalty and wish you all the very best for the coming weeks.

 

If you would like to speak to a member of our team, please call 023 8068 9800 or send us a message here.